About Us

Over a decade in business

LWM Debt Recovery is an award-winning, reputable, and formidable Level 1 BBBEE debt collection company, established in 2010. We specialize in providing ethical, efficient, and results-driven debt recovery services. Recognized as the Top Collection Company in 2023 and 2024, we pride ourselves on our consistent performance and commitment to excellence.

We operate from two strategically located call centers:

A 40-seater facility in Glen Marais, Kempton Park
A 120-seater center in Randburg

These centers enable us to manage high volumes of client portfolios with professionalism, precision, and care.

With over 15 years of industry experience, LWM continues to grow and innovate within the debt collection landscape. Our founder and owner brings 20 years of personal experience, having started as a sole proprietor in 2010 before registering LWM Debt Recovery as a private company in 2012.

Our Ethos

Our Vision

To become the market leader in the debt recovery industry by providing ethical, efficient, and innovative debt collection solutions that prioritize customer relationships and sustainable financial outcomes. We aim to set new standards of excellence, foster trust, and drive success for both clients and their customers.

Our Mission

Our mission is to provide our valued customers with practical, ethical, and efficient debt collection services, fostering responsible financial behavior. We are committed to rehabilitating debtors by enforcing fair, pre-arranged payment plans and motivating regular payments.

By focusing on solutions that benefit both our clients and their customers, we aim to restore financial stability and build lasting relationships based on trust and respect.

Professionalism

We are committed to delivering our services with the highest standards of professionalism, ensuring efficiency, reliability, and respect in every interaction with clients and debtors alike.

Ethical Behaviour

We prioritize ethical practices in all aspects of our debt recovery process. By adhering to industry regulations and maintaining fairness, we ensure that our methods protect the dignity of all parties involved.

Integrity

Transparency and honesty are at the core of our operations. We build trust with our clients and debtors by consistently acting with integrity, ensuring accountability and fostering long-term relationships.